Return and Refund Policy
Return Policy: When you receive your products, please take a moment and inspect them. We do inspect all items, but may have missed something and need to be notified so we can send a replacement. We guarantee our products for 14 days.
- We are happy to issue a refund in the form of a boutique credit if contacted immediately upon receipt and the item is shipped back within 3 business days of receiving it. Boutique credits are issued to use at Info@timelessdesignsapparel.com
- The item must be never worn or washed and the tags are still attached. The Buyer is responsible for the return shipping cost and shipping fees are non refundable. If a credit is used to purchase a new item, that item is a final sale. If we speculate the item has been worn, smells like smoke or perfume we will not accept the return.
- To initiate a return, please email firstname.lastname@example.org, Please be sure you email includes your Name and order number. We will reply to you with an authorization form. Please include this form with your return. Returns take 3-5 business days to process once received.
- Mystery items, Capsule collections and sale items including any coupons are FINAL SALE. Any Item ending in.98 are final sale and non returnable. Earings, Makeups, Hygiene or custom orders are also final sale.